SIP DTMF Considerations


SIP DTMF Considerations

The SIP DTMF broadcast adjustment is bare in the afterward situations:

■ When SIP is acclimated to affix a Cisco SRST arrangement to a alien SIP-based IVR or

voice-mail application

■ When SIP is acclimated to affix a Cisco SRST arrangement to a alien SIP PSTN articulation gateway

that goes through the PSTN to a voice-mail or IVR application

304 Authorized Self-Study Guide: Cisco Articulation over IP (CVOICE)

Note The charge to use out-of-band DTMF broadcast about-face is bound to SCCP phones.

SIP phones natively abutment in-band DTMF broadcast as defined in RFC 2833.

SIP usually sends DTMF in-band digits, admitting SCCP supports alone out-of-band digits.

The software-based Media Termination Point (MTP) accessory receives the DTMF out-ofband

tones and generates DTMF in-band tones for the SIP client.

Figure 5-29 illustrates a alarm that begins with media streaming, and the Cisco Unified

Communications Manager software-based MTP accessory has been abreast of the

dynamic DTMF burden type.

In-Band SIP

Out-of-Band SCCP

Out-of-Band Information

SIP Gateway

SCCP Phone

RTP

RTP

MTP

V

Figure 5-29 SIP DTMF Configuration Considerations

The action that makes it accessible to accelerate SCCP out-of-band DTMF tones to SIP networks

is as follows:

1. The SCCP IP buzz user presses buttons on the keypad. Cisco Unified

Communications Manager collects the out-of-band digits from the SCCP IP phone.

2. Cisco Unified Communications Manager passes the out-of-band digits to the MTP

device.

3. The MTP accessory converts the digits to RFC 2833-compliant in-band digits and forwards

them to the SIP client.

Chapter 5: Examining VoIP Gateways and Aperture Control Protocols 305

Note Because the Cisco Unified Communications Manager software-based MTP can

handle no added than 48 media streams in parallel, alone 48 SCCP-to-SIP calls are available

in earlier versions of Cisco Unified CallManager afterwards a accouterments MTP. In that case, it is

necessary to configure the aperture to accelerate DTMF out-of-band. (Cisco Unified Communications

Manager Release 5.0 and afterwards can handle SCCP-to-SIP calls afterwards an MTP.)

As ahead mentioned, SCCP IP phones are able of sending alone out-of-band

DTMF digits. To abutment SCCP devices, basic and absolute SIP gateways can

use Cisco proprietary NOTIFY-based out-of-band DTMF relay. In addition, NOTIFYbased

out-of-band DTMF broadcast can additionally be acclimated by analog phones absorbed to analog

voice ports (known FXS) on the router.

NOTIFY-based out-of-band DTMF broadcast sends letters bidirectionally amid the

originating and absolute gateways for a DTMF accident during a call. If assorted DTMF

relay mechanisms are enabled on a SIP punch associate and are adjourned successfully,

NOTIFY-based out-of-band DTMF broadcast takes precedence.

The basic aperture sends an INVITE bulletin with SIP Call-Info attack information

to announce the use of the NOTIFY-based out-of-band DTMF relay. The absolute gateway

acknowledges the bulletin with an 18x or 200 Acknowledgment message, additionally application the

Call-Info header. Whenever a DTMF accident occurs, the aperture sends a SIP NOTIFY

message for that accident afterwards the SIP Invite and 18x or 200 Acknowledgment letters negotiate

the NOTIFY-based out-of-band DTMF broadcast mechanism. In response, the gateway

expects to accept a 200 OK message.

The NOTIFY-based out-of-band DTMF broadcast apparatus is agnate to the DTMF message

format declared in RFC 2833.