Configuring H.323 DTMF Relay

Configuring H.323 DTMF Relay

DTMF is the accent generated back you columnist a button on a touch-tone phone. This accent is

compressed at one end of a call. Back the accent is decompressed at the added end, it can

become distorted, depending on the codec used. The DTMF broadcast affection transports

DTMF tones generated afterwards alarm enactment out-of-band application either a accepted H.323

out-of-band adjustment or a proprietary RTP-based mechanism. For SIP calls, the most

appropriate adjustment to carriage DTMF tones is RTP-NTE or SIP-NOTIFY.

Although DTMF is usually transported accurately back application high-bit-rate articulation codecs

such as G.711, low-bit-rate codecs, such as G.729 and G.723.1 are awful optimized for

voice patterns and tend to alter DTMF tones. As a result, alternate articulation response

(IVR) systems ability not accurately admit the tones.

To specify how an H.323 or a SIP aperture relays dual-tone multifrequency (DTMF)

tones amid telephony interfaces and an IP network, use the dtmf-relay command.

You can use the afterward action to configure DTMF broadcast on a Cisco IOS gateway.

Step 1. Enter dial-peer agreement approach for the adapted punch peer.

Step 2. Enable DTMF accent forwarding.

Router(config-dial-peer)#dtmf-relay {[cisco-rtp] [h245-alphanumeric]

[h245-signal] [rtp-nte [digit-drop]] [sip-notify]}

The arch advantage of the dtmf-relay command is that it sends DTMF tones with

greater allegiance than is accessible in-band for best low-bandwidth codecs, such as G.729

and G.723. Without the use of DTMF relay, calls accustomed with low-bandwidth codecs

might accept agitation accessing automatic DTMF-based systems, such as articulation mail, menubased

Automatic Alarm Distributor (ACD) systems, and automatic cyberbanking systems.

Figure 5-15 and Example 5-4 allegorize a complete H.323 DTMF broadcast configuration

example.

274 Authorized Self-Study Guide: Cisco Articulation over IP (CVOICE)

UCM

Non-H.323

Gateway

IP Network

PSTN/Private

Network

PSTN/Private

V V Network

Figure 5-15 H.323 DTMF Broadcast Agreement Topology Example

Example 5-4 H.323 DTMF Agreement Example

Router(config)#dial-peer articulation 500 voip

Router(config-dial-peer)#dtmf-relay h245-alphanumeric