IP Softphone
The Avaya IP Softphone is designed to operate on a Windowsbased
computer. It is essentially a piece of software to be
loaded on the computer. Imagine dialing a telephone number
from your computer by pointing and clicking the on-screen
dial pad. Or as an alternative to clicking, you can simply say
aloud the speed dial name. Together with a pluggable telephony
headset, it enables voice communications and other productivity
features, including:
Crystal clear voice communications possible from alternate
work locations including home, hotels, Internet hot
spots, and customer locations
Integration with Outlook contact lists for autodial support
LDAP directory access
Phone numbers displayed
Incoming calls synchronized with directory look-ups for
simple screen pop applications
Instant messaging and presence tracking
Point-and-click dialing
IP-enabled desktop telephone features accessible from
computer
Multiple call appearances (as opposed to just the one
call you are currently on)
Point-to-point video calls application (available with
selected versions)